PRIVACY POLICY

Scope

This Privacy Policy describes PiSight Pte. Ltd. (pisight.com) (collectively referred to as “PiSight” or “we”, “our”, or “us”), collection, use, disclosure, and protection of your personal information collected or provided through our website and devices or applications (“Site”) and how we use personal information in connection with our services offered through the Site (“Services”). It applies to any Site where this Privacy Policy is referenced or linked to.

“Personal information” is information that identifies you and is associated with a specific person. Personal information does not include information that is anonymous, aggregated, or is no longer identifiable to a specific person

We respect the privacy of our consumers and have developed this privacy policy to demonstrate our transparency and commitment in protecting your privacy. This privacy policy is intended to describe for you:

  • the information we collect about you;
  • how we use the information we collect about you;
  • how we disclose personal information;
  • how we protect the information we collect;
  • your choices about such uses and disclosures.

We encourage you to read this Privacy Policy carefully when using our websites, services or transacting business with us. By using our websites, you are accepting the practices described in this Privacy Policy.

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

Information We Collect About You

We collect the following categories of personal information about you through the Site, including but not limited to:

  • Registration information: when you register with us, you will be asked for basic registration information such as email address and password.
  • Third party credentials: You may also enter in certain passwords and usernames for access to third party sites. It should however be noted that we do not collect or see any such information and all these information at all times remain with you with no access by external parties.
  • Information from third parties: In order for us to display information to you through our service, we will analyse the information collected from these third parties. For example, if you register your Citibank account with us, we will aggregate your Citibank information through our site and present the information in an intuitive manner.
  • Contests and surveys: From time to time, you may be offered an opportunity to participate in a contest, survey or other promotions. We may collect or you may submit information in connection with these promotions.
  • Technical and navigational information: We use various technologies to collect information from your computer and about your activities on our websites. We automatically collect information from your browser when you visit our websites. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us (see “Cookies” below) and the referring website address.
  • Location information: If you choose to use a location enabled service, we may collect information from your device and will notify you of this collection. You may control or disable the sharing of location information via your device or setting on the Site.
  • Other information: From time to time, we may request or receive other personal information such as feedback, questions, comments, suggestions or ideas to provide you other benefits or to improve our service. In such instances, you will be given opportunity to provide or decline that information.

We may collect personal information that can identify you such as your name and e-mail address, as well as other information that does not identify you.

How We Use the Information We Collect About You

We use your information to:

  • deliver the products and services that you have requested;
  • respond to your inquiries about our services;
  • perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others;
  • develop and display content and advertising tailored to your interests on our website;
  • alert you to software compatibility issues and to improve our web design and functionality;
  • offer you other products, programs, or services that we believe may be of interest to you;
  • detect and protect against errors, fraud or other criminal activity;
  • verify your eligibility and deliver prizes in connection with promotions, contests and sweepstakes;
  • enforce our terms and conditions;
  • manage our business; and
  • perform functions as otherwise described to you at the time of collection.

In order to allow you to use certain Services, we may be required to verify your identity. To do so, we may, directly or through third parties, use information you provide to order a credit report or to verify information you provide against third party databases or through other sources. We may also use your information to verify your identity in the event you contact us for assistance with the Sites or Services.

Use of Cookies and Other Technologies to Automatically Collect Information

We use various technologies to collect information from your computer and about your activities on our websites. We automatically collect information from your browser when you visit our websites. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your \ browser previously accepted from us (see “Cookies” below) and the referring website address.

Cookies

When you visit our websites, we may assign your computer one or more cookies, to facilitate access to our websites, to personalize your online experience and to record information about your visit to our websites. Through the use of a cookie, we also may automatically collect information about your online activity on our websites, such as the web pages you visit, the links or advertisements you click, or the other actions you conduct while on our websites. The cookies do not store any personally identifiable information about you. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our websites.

Other Technologies

We may use standard Internet technology, such as web beacons and other similar technologies, to track your use on our websites. We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our websites’ visitors to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.

Information Collected by Third Parties

We may allow third parties, including our authorized service providers, advertising companies, and ad networks, to display advertisements on our websites. We and these companies may use tracking technologies, such as cookies, to collect information about users who view or interact with these advertisements and connect to our websites. Our websites do not provide any personal information to these third parties. This information allows us and these companies to deliver and gauge the effectiveness of targeted advertisements. Some of these third-party advertising companies may be advertising networks that are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies.

How We Disclose Your Personal Information

We want you to understand when and with whom we may share personal or other information we collect about you or your activities on our websites or your use of our services.

Personal Information

We do not share your personal information without your consent at any time

Other Situations

We may also disclose your information:

  • In response to a subpoena or similar investigative demand, a court order or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
  • When we believe disclosure is appropriate in connection with efforts to investigate, prevent or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees or others; to comply with applicable law or cooperate with law enforcement; or to enforce our websites’ terms and conditions or other agreements or policies.
  • In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, asset sale or in the unlikely event of bankruptcy.
  • Any third parties to whom we may disclose personal information may have their own privacy policies that describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties. These entities or their servers may be located either inside or outside the Singapore.

Aggregated and Non-Personal Information

We may share aggregated information (i.e., information about you and other customers collectively, but not specifically identifiable to you) and other non-personal information we collect under any of the above circumstances. We may also share it with third parties to develop and deliver targeted advertising on our websites and on websites of third parties. We also may share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis. For example, we may tell our advertisers the number of visitors to our websites and the most popular features or services accessed. This information does not contain any personal information and may be used to develop website content and services that we hope you and other users will find of interest and to target content and advertising.

Third-party websites

There are a number of places on our websites where you may click on a link to access other websites that do not operate under this Privacy Policy. For example, if you click on an advertisement or a search result on our websites, you may be taken to a website that we do not control. These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites. We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the “privacy” link typically located at the bottom of the webpage you are visiting.

How We Protect the Information We Collect

Your online security is our priority. The information that you share with us is treated with utmost confidence and confidentiality. The sections below describe how we manage the personal data we hold in compliance with the Persona Data Protection Act in Singapore (“the Act”).

What types of personal data do we collect?

We only collect the email address of our users. There may however be situations where our customers provide more information than this during a query or feedback.

The personal data inventory is:

  • Collected to assist in requested applications for all our offered products and services and/ or for the purposes of employment of individuals and its associated processes.
  • This information is stored either physically within our office premises or on company servers.
  • The information is only disclosed to the related business entities at which requested applications are processed at as well as our business partners who partake in similar customer requested and approved applications for various products and services.

When collecting any personal data, all individuals are informed of the purpose(s) for which it will be collected, used or disclosed and consent from individuals are obtained prior to any initiation of collection.

How do we collect personal data?

The ways in which we may collect personal data include (but are not limited to) collecting directly or indirectly from individuals or authorized representatives in the course of:

  • Signing up for alerts or newsletters
  • Visiting our websites
  • Applying for a product or service through us and / or our business partners
  • Applying for a job with us
  • Participating in our marketing or promotional events
  • Using our products or services
  • Contacting us with queries, requests or feedback
  • Conducting or completing of transactions
  • Conducting market research or surveys
  • Conducting interviews

For what purposes do we collect personal data?

In general, we may use personal data for the following purposes:

  • Providing customer service (e.g. responding to queries and requests; informing users about service / application / processing statuses and product updates)
  • Sending alerts and newsletters as requested by users
  • Conducting market research and improving customer service
  • Conducting marketing promotions (e.g. sending of alerts, newsletters, marketing materials and invitations from us wholly or through affiliation with third parties)
  • Complying with applicable laws, regulations and other requirements
  • Performing of evaluations (e.g. assessing suitability of employees)

PiSight will only use, disclose and/or transfer personal data for the purposes individuals have been notified of and consented to or which are permitted under applicable laws and regulations. We will not sell, rent or give away personal data to third parties for commercial purposes without prior consent.

We regard breaches of privacy very seriously and we have implemented measures to secure and protect information, such as training our employees who handle personal data to respect the confidentiality of such personal data, storing personal data in a combination of secure computer storage facilities and paper based files and other records, taking steps to protect the personal data we hold from misuse, loss, unauthorized access, modification or disclosure.

We cannot however, secure personal data from cyber attacks, such as hacking, spyware and viruses. Individuals cannot hold PiSight Pte. Ltd. liable for any unauthorized disclosure, loss or destruction of personal data arising from such risks.

The Act also requires us not to store personal data longer than necessary. We will cease to retain the personal data when it is no longer required for the purposes we originally notified the individual for or any business or legal needs.

How to exercise a right to access the personal data we hold?

To be informed of the personal data we possess, as given to us by individuals, a verification of identity will be required of the party requesting the information. Disclosure is made only to the individual whom the personal data pertains to.

How to exercise a right to remove consent to our access of an individual’s personal data?

To make a request to withdraw consent previously given, please contact us directly at admin@pisight.com.

How to lodge a complaint with regards to personal data?

We take any and every complaint against personal data very seriously and endeavor to ensure the address and satisfaction of all complaints that come through. Again, such complaints can be lodged via admin@pisight.com.

All requests to have personal data removed from our databases or physical storage facilities will be entertained and performed within the company’s reasonable abilities.

Visiting Our Website from Outside Singapore

This Privacy Policy is intended to cover collection of information on our websites from residents of Singapore. If you are visiting our websites from outside Singapore, please be aware that your information may be transferred to, stored and processed in Singapore where our servers are located and our central database is operated. The data protection and other laws of Singapore and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this privacy policy.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of our websites.

Changes to this Privacy Policy

We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will revise the “last updated” date at the top of this Privacy Policy. If we make any material changes in the way we collect, use, and/or share personal information that may impact you, we will notify you by sending an e-mail to the e-mail address you most recently provided us in your account, profile or registration (unless we do not have such an e-mail address), and/or by prominently posting notice of the changes on our websites. We recommend that you check our websites from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.

How to Contact Us

If you have any questions about this Privacy Policy or our information-handling practices, or if you would like to request information about our disclosure of personal information to third parties for their direct marketing purposes, please contact us at admin@pisight.com.